Your Data, Your Stay: A Closer Look at Bellafonte’s Privacy Statement
Planning a trip should feel effortless—and so should understanding how your information is handled. This guide breaks down Bellafonte’s Privacy Statement in guest‑friendly language, so you know exactly what’s collected, how it’s used, who it’s shared with, and the rights you can exercise. If you want clarity and control over your personal information, this overview of Bellafonte’s Privacy Statement is for you.
Effective date of Privacy Statement: January 2024
What Personal Data We Collect (and Why It Matters)
Understanding what’s collected helps you make informed choices. Here’s the data you may provide directly, as well as information collected automatically when you use our website.
Data you provide directly
- First and last name
- Email address, phone number, and home address
- Credit card details (type, number, name on card, expiration date, and security code)
- Guest stay details (arrival and departure dates)
- Special requests and service preferences (e.g., room preferences, facilities used, other services)
- Information related to marketing preferences, surveys, contests, or promotional offers
Why it’s useful: These details enable us to complete your reservation, tailor your stay to your preferences, and communicate important updates before, during, and after your trip.
Data collected automatically on our website
- Language settings and location data
- IP address and device identifiers
- Device settings and operating system
- Browser and user agent details
- Time of usage, requested URLs, status reports
- Browsing history, type of content viewed, and user Booking ID
Why it’s useful: This information helps us secure our systems, improve site performance, and make it easier for you to find what you need.
How We Use Your Data (Plus the Legal Bases)
We use your personal data to deliver a smooth experience from booking to check‑out. Here’s the purpose‑by‑purpose view, mapped to the legal bases stated in Bellafonte’s Privacy Statement.
- Reservations (Contract)
- We use your data to complete and administer your online reservation.
- Customer Service (Contract)
- We use your contact details and booking info to support you before, during, and after your stay.
- Guest Reviews (Legitimate Interests)
- We may invite you by email to share a review after your stay. Reviews help other travelers make informed choices and help us improve.
- Marketing Activities (Legitimate Interests and/or Consent where required)
- We may send promotional messages about products, services, or offers we believe may interest you. Every marketing email includes an unsubscribe link.
- Other Communications (Legitimate Interests)
- We may contact you to respond to requests, remind you about an unfinished reservation, or invite feedback to improve our services.
- Analytics, Improvements, and Research (Legitimate Interests)
- We analyze service usage to improve functionality, user experience, and the quality of our online travel services. Results may be shared in anonymous, aggregated form.
- Security, Fraud Detection, and Prevention (Legitimate Interests; Compliance)
- We process data for risk assessment, user authentication, and investigating or preventing fraud and other illegal or infringing activities. Where permitted, personal data may be shared with relevant parties (e.g., law enforcement).
- Legal and Compliance (Compliance)
- We may use data to resolve disputes, handle complaints, support regulatory investigations, enforce agreements, or fulfill lawful requests.
Consent and control: Where consent is required (e.g., certain direct marketing or cookies for targeted ads in some jurisdictions), you can withdraw it at any time. If no direct opt‑out is available, you can email info@bellafontebonaire.com for help.
Who We Share Your Data With (and Why)
We share personal data only as necessary to deliver your reservation and services, support customer care, or meet legal obligations.
Booking.com B.V. (Reservation Processing)
- While you book on our website, the reservation itself is processed by Booking.com B.V. (Herengracht 597, 1017 CE Amsterdam, Netherlands).
- The information you enter is shared with Booking.com and its affiliates. This can include your name, contact details, payment information, the names of guests traveling with you, and any preferences provided during booking.
- Booking.com will send confirmation and pre‑arrival emails, share information about the area and our accommodations, and provide international customer service 24/7 from local offices in more than 20 languages.
- Booking.com may use your data for technical, analytical, and marketing purposes as described in its own privacy policy. Where required, consent may be requested. For privacy questions specific to Booking.com, contact dataprotectionoffice@booking.com.
BookingSuite B.V. (Website Operation)
- Our website is operated by BookingSuite B.V., Herengracht 597, 1017 CE Amsterdam, the Netherlands.
Service Providers (Acting on Our Behalf)
- We use third‑party providers strictly on our behalf (e.g., payment facilitation, marketing distribution, analytics). These providers are bound by confidentiality and are not permitted to use your data for their own purposes.
Competent Authorities (When Required)
- We may disclose personal data to law enforcement and governmental authorities if required by law or strictly necessary to prevent, detect, or prosecute criminal acts and fraud.
International Data Transfers
- Your data may be transferred to countries whose data‑protection laws differ from those in the European Union. Where required, transfers occur only to recipients offering an adequate level of protection, supported by contractual safeguards to maintain European standards.
Cookies and Similar Technologies
Bellafonte’s website uses Cookies and pixels to enable site functionality, analyze usage, and—where permitted—deliver targeted advertisements.
What we collect via Cookies
- IP address, device ID, pages viewed, browsing behavior
- Browser type, operating system, internet service provider, timestamp
- Referring URLs and location data (depending on your device settings)
Why we use Cookies
- Provide and enhance website functionality
- Perform analytics and prepare usage reports
- Deliver targeted advertising and engage in market research or product development
Control and consent
- You can refuse or delete Cookies via your browser settings. Blocking Cookies may affect some site features.
- We will obtain prior consent where required before placing Cookies for targeted advertising. Consent can be withdrawn at any time.
Cookie retention
- We aim to serve Cookies with a maximum lifespan of five years. In exceptional cases (e.g., fraud prevention), a longer lifespan may apply.
For full details, review our Cookie Notice.
Security and Data Retention
Protecting your information is a core commitment.
- Security: We follow reasonable procedures and apply appropriate business systems, technical measures, and physical restrictions to prevent unauthorized access and misuse. Only authorized personnel can access personal data during the course of their work.
- Retention: We keep your information only as long as necessary to provide services, meet legal obligations, resolve disputes, and detect or prevent fraud and other illegal activities. For questions about specific retention periods, email info@bellafontebonaire.com.
Your Privacy Choices and Rights
You remain in control of your personal data. Subject to applicable law, you can:
- Request a copy of the personal data we hold about you
- Ask us to correct inaccuracies or update your details
- Request erasure, blocking, or restriction of processing in certain situations
- Object to specific processing activities (e.g., direct marketing)
- Withdraw consent where processing is based on consent
- Ask us to send the personal data you provided to a third party (data portability, where applicable)
To exercise your rights or ask questions, email info@bellafontebonaire.com. You may also contact your local data‑protection authority.
Quick Answers (For Fast, Featured‑Snippet Clarity)
Is my online reservation processed through Booking.com?
Yes. Reservations made via our website are processed by Booking.com B.V., and your booking details are shared with Booking.com and its affiliates to confirm your stay and provide global support.
Does Bellafonte’s website use Cookies, and can I control them?
Yes. We use Cookies and pixel tags for functionality, analytics, and (where permitted) targeted ads. You can block or delete Cookies in your browser, though some features may not work properly.
How long does Bellafonte retain my personal data?
We retain data only as long as needed to provide services, comply with the law, resolve disputes, and prevent fraud or other illegal activities. For specifics, email info@bellafontebonaire.com.
Under what circumstances could Bellafonte share my data with authorities?
Only when required by law or strictly necessary to prevent, detect, or prosecute criminal acts and fraud.
Who operates bellafontebonaire.com?
The website is operated by BookingSuite B.V., Herengracht 597, 1017 CE Amsterdam, the Netherlands.
How can I stop receiving marketing emails?
Every marketing email includes an unsubscribe link. You can also email info@bellafontebonaire.com to be removed from our direct‑marketing list.
Practical Takeaways to Stay In Control
- Keep your contact details current so you receive confirmations and pre‑arrival updates without delay.
- Use the unsubscribe link in any marketing email—or email info@bellafontebonaire.com—to manage your marketing preferences.
- Adjust your browser settings to control Cookies. If you opt out of certain Cookies, some site features may be limited.
- For portability or deletion requests, email us and specify the scope of your request to help us respond promptly.
- If you have questions about Booking.com’s processing, you can reach its data protection office at dataprotectionoffice@booking.com.
Conclusion: Transparent by Design—So You Can Book with Confidence
Your comfort and confidence are essential to a great stay. Bellafonte’s Privacy Statement is designed to be transparent about the data we collect, how we use it, who we share it with, and the rights you can exercise at any time.
Have a question or wish to exercise your rights? Contact us at info@bellafontebonaire.com. For more details, explore our Privacy Statement and Cookie Notice, and when you’re ready, book your next oceanfront stay with peace of mind.